FREQUENTLY ASKED QUESTIONS
How do I report a State Mandate violation?
CodeRED Emergency Notification System
Please sign me up: You must sign up for CodeRED yourself. Ways to register:
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follow the CodeRED link on the Borough Website
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text 99411 using key word “PETERSBURG”
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Call 866-939-0911.
Tip: When you initially sign up with CodeRED, we recommend you select 'managed account' and create a password.
If you receive some, but not all messages: If you signed up to receive “emergency” notifications, that is all you will receive. You must indicate that you would like to receive both emergency and general notifications.
Cannot “ping” residence: You must enter your address, look at the map on the right (streets or satellite view) and then grab the “pin” and drag it to the actual location of your residence.
Masks & Face Coverings
Visit our MASK PAGE to request masks and learn how to make masks.
Will the names of people who test positive be released?
There are real people behind the COVID-19 numbers and their privacy must be respected. Alaska Health and Social Services (DHSS) releases as much information to the public as possible about COVID-19 to keep Alaskans safe and to prevent the spread of the disease, but they keep details about cases confidential to protect the privacy of patients. This is required by state and federal law (namely the U.S. Health Insurance Portability and Accountability Act (HIPAA)).
These laws guide decisions by public health officials about what information should be released and what should be kept private. For example, patient names and specific information about where that person lives are considered private information, not to be released.
What is considered 'close contact' with someone with COVID-19?
Who is a contact?
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Household member
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Intimate Partner
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Individual providing care in household without using recommended infection control precautions
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Individual who had close contact (<6 feet) for prolonged period of time (current definition >10 minutes)
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Individual who was coughed or sneezed on by Positive COVID-19 case
All contacts to a positive COVID-19 case will be contacted and interviewed by a Public Health Nurse, if you haven’t been contacted by Public Health Nursing then your risk is that of the general public.
What is community spread?
Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.
Local testing
GOT SYMPTOMS? CALL THE HOTLINE
Anybody can get tested who has ANY of the following symptoms: fever, cough, shortness of breath, difficulty breathing, chills, a decreased appetite, diminished sense of taste or smell, diarrhea, fatigue, headache, muscle or joint aches, nausea, rash, rigors, a runny nose, a sore throat, sputum production. Anyone with any symptoms is encouraged to call PMC’s 24-hour COVID-19 hotline (907) 772-5788. Experienced nurses are answering the calls.
TESTING FOR TRAVELERS
Visit the EOC's Testing For Travelers site >
TEST RESULTS
Email covid@pmc-health.org for general questions about COVID testing and test results. Contact the COVID Triage Hotline at 772-5788 if you have questions about symptoms.